MobileCentrix Satisfaction Guarantee expand | collapse 

Your Total Satisfaction

At MobileCentrix, we are committed to your total satisfaction. So we created the Wirefly Satisfaction Guarantee, to help take the stress out of choosing the right cell phone. Order any cell phone, PDA/Smartphone, or wireless PC card with a wireless service plan. If you don't like it, we'll swap it for another model OR refund 100% of your purchase price (excluding shipping and processing fees).

The Best Way to Try a Cell Phone

Make and receive calls. See how it feels in your hands. Check out the reception in your own neighborhood. You can't do that in any retail store.

Free Return Shipping

Every shipment includes a postage-paid return label. To return your phone, simply call for a Return Authorization number, write it on the return label, and ship it back at no cost to you.

It's Easy!

To request a return or exchange, simply:

  1. Call our Customer Service department within 15 days of your activation date to obtain a Return Authorization (RA) number.
  2. Send everything you received in the shipment back to us within 30 days of your activation date. All items must be in new condition with no more than 30 minutes of usage.

IMPORTANT: If you have established a new wireless account and wish to cancel it, you must call your wireless service provider to deactivate your account.

Restrictions apply. View our Return & Exchange Policy for details.

Our Promise to You

At MobileCentrix we are committed to provide you with the best way to shop for cell phones.

These are the tenets on which MobileCentrix is built, and the gold standard to which we hold ourselves. It's our promise to you that when you shop at MobileCentrix you'll find a great selection of high-quality cell phones, great deals and receive your new phone quickly.

About Us | Customer Satisfaction & Support | Contact Us | Site Map